Last Updated:  1st July 2024

A’besco Architectural Hardware, located in Sydney, Australia, is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information we receive from users of our website and through our CRM system.

Information Collection and Use

We collect information from you when you visit our website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, use live chat, or enter information on our website.

Personal Information:  Personally identifiable information may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing/shipping address
  • Payment information

Usage Data: We automatically collect information when you access our website, such as your IP address, browser type, browser version, our pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies: Our website uses “Cookies” to enhance user experience. You can choose to disable “Cookies” through your browser settings.

Use of Information

A’besco Architectural Hardware uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer.

Transfer of Data

Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, city or country or the government jurisdiction where the data protection laws may differ from those in your jurisdiction.

A’besco Architectural Hardware will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose your Personal Information and Usage Data in the good faith belief that such action is necessary to:

  • To comply with legal obligations
  • To protect and defend the rights or property of A’besco Architectural Hardware
  • To prevent or investigate possible wrongdoing in connection with the service
  • To protect the personal safety of users of the service or the public
  • To protect against legal liability

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your Personal Information, username, password, transaction information, and data stored on our website.

Your Rights

You have a right to:

  • Access the personal information we hold about you
  • Request the correction of inaccurate personal information we hold about you
  • Request deletion of your personal data from our systems
  • Withdraw consent to our processing of your personal data, subject to legal or contractual restrictions.

Changes to this Privacy Policy

A’besco Architectural Hardware has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping protect Personal Information and Usage Data we collect.

Terms & Conditions

Nothing in the Privacy Policy is binding on A’besco Architectural Hardware. Our Terms and Conditions prevail.

Contact Us

If you have any questions about the Privacy Policy, the practices of this site, or your dealings with this website, please contact us at:

A’besco Architectural Hardware
49 Captain Cook Drive
Caringbah NSW 2229
info@abesco.com.au
02 9589 5900

“We value your business and are committed to ensuring your satisfaction with our products and services. Thank you for choosing A’besco Architectural Hardware.”